FAQ
Ordering
- How do I pick a shade? Stay within one or two steps of your natural iris for a subtle change (see the Natural Look collection), or go bold for stage and cosplay.
- Can I mix shades in an offer? Yes — the two-pair offer applies across any shades and series.
- Do you ship worldwide? We ship to most countries; options and costs show at checkout.
Wear & care
- How long can I wear them per day? Start with 4 hours and build up; never exceed 8–10 hours or sleep in lenses.
- How do I clean monthly lenses? Rub gently with multi-purpose solution, rinse, and store fresh in a clean case.
- Are they prescription (diopter) available? Most tints run from 0.00 to −6.00 — pick the power on the product page.
Shipping & returns
- When does my order ship? Within 1–2 business days; tracking is emailed automatically.
- Can I return lenses? Sealed, unopened boxes within 14 days — see the Refund Policy.